ookww Terms and Conditions
Please read these terms and conditions carefully before using the ookww platform. These terms form a legally binding agreement between you and us.
Table of Contents
- 1. General Introduction
- 2. Eligibility and Registration
- 3. Account Management
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Gaming Policy
- 7. Prohibited Activities
- 8. Privacy and Data Protection
- 9. Responsible Gaming
- 10. Intellectual Property Rights
- 11. Limitation of Liability
- 12. Account Suspension and Termination
- 13. Changes to Terms
- 14. Contact
Important Notice: By using this website and its services you confirm that you have read, understood and agreed to these complete terms and conditions. You must be at least 21 years of age.
General Introduction
These terms and conditions govern the use of the ookww platform and all its services. ookww operates a reliable online entertainment platform for players in Bangladesh, offering casino games, sports betting and live dealer games.
By accessing ookww.cam or using any of its services you are legally bound by these terms. If you do not agree with any part of these terms, please stop using this platform.
These terms are effective under Bangladesh Standard Time (BST, UTC+6). All monetary amounts stated here are displayed in Bangladeshi Taka (BDT).
1.1 Definitions
- "Platform" refers to the ookww.cam website and all its associated services.
- "User" or "Player" refers to any person who accesses the platform, whether registered or not.
- "Account" refers to a user's registered profile.
- "Balance" refers to the total funds held in the account.
Eligibility and Registration
2.1 Age Requirement
You must be at least 21 years old to register on the ookww platform and use any of its services. This platform is for users aged 21 and above only. We are committed to preventing minors from gaming.
ookww may request identification documents or other paperwork for age verification at any time. The account may be restricted until verification is complete.
2.2 Registration Terms
- Each person may open one account only.
- All information provided during registration must be accurate, complete and up to date.
- Accounts are for personal use only. Operating an account on behalf of a third party is prohibited.
- ookww reserves the right to decline registration for any reason.
2.3 Identity Verification (KYC)
ookww conducts Know Your Customer (KYC) verification to maintain a safe and secure platform. A copy of a government-issued identity document may be required before withdrawals or for transactions above a certain amount. This process is fully secure and protected by SSL encryption.
Account Management
3.1 Login Credential Security
You are responsible for keeping your account username and password completely confidential. Do not share your login details with anyone. Report any unauthorized access to your account to our support team immediately.
3.2 Account Responsibility
You are fully responsible for all activity carried out through your account. ookww reserves the right to suspend an account in cases of fraudulent activity, unauthorized access or violation of these terms.
3.3 Inactive Accounts
An account may be considered "inactive" if there has been no login or transaction for 12 consecutive months. A maintenance fee may apply to inactive accounts. If the balance reaches zero the account will be closed automatically.
Deposits and Withdrawals
4.1 Deposit Terms
The minimum deposit amount on ookww is ৳300 (per method). Deposits must always be made from your own account. Depositing using a third-party account is prohibited.
Available payment methods:
- bKash
- Nagad
- Rocket
- Upay
4.2 Withdrawal Terms
The minimum withdrawal amount is ৳500. Withdrawal requests generally take 30 minutes to 3 hours to process. Withdrawals can only be made to the same payment method used for the deposit.
4.3 Verification Requirements
ookww reserves the right to complete identity verification before processing a withdrawal. Withdrawals may be delayed or suspended if verification is not completed. If fraud or money laundering is suspected, ookww may hold funds until the investigation is concluded.
Please note: ookww does not charge any bank transfer fees or hidden charges. However, your payment provider may apply its own fees.
Bonuses and Promotions
5.1 Welcome Bonus
Newly registered players will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. A minimum deposit of ৳300 is required before the welcome bonus applies. Each registered account is eligible for the welcome bonus once only.
5.2 Wagering Requirements
All bonus funds must meet a 25x wagering requirement before withdrawal. For example, if you receive a ৳1,000 bonus you must place ৳25,000 in bets before becoming eligible to withdraw. Bonus funds cannot be withdrawn until the wagering requirement is met.
5.3 General Bonus Terms
- Bonus offers must be claimed within a specified period.
- Bonus funds cannot be transferred to another account.
- ookww reserves the right to modify bonus terms or cancel bonuses.
- If a bonus is claimed through fraudulent means the account will be terminated.
- Attempting to gain bonus advantages by using multiple accounts is strictly prohibited.
5.4 VIP Program
The ookww VIP Program has five tiers, determined by player loyalty:
- Bronze: Up to 0.3% weekly cashback
- Silver: Up to 0.6% weekly cashback
- Gold: Up to 0.9% weekly cashback
- Platinum: Up to 1.2% weekly cashback
- Diamond: Up to 1.5% weekly cashback
By staying active and playing consistently you can advance to higher tiers.
Gaming Policy
6.1 Fair Play
ookww ensures the highest standard of fair play. All games are powered by Random Number Generator (RNG) technology, which guarantees completely unbiased results. Live dealer games are operated in real time and their integrity is verified through regular audits.
6.2 Technical Issues
If a gaming session is disrupted due to a technical error or system failure, ookww will review the related claim. For bets affected by software or hardware issues, ookww's decision will be considered final.
6.3 Game Restrictions
Some games may not be available to users in certain regions. ookww reserves the right to change, add or remove game offerings at any time.
Prohibited Activities
The following activities are strictly prohibited and may result in account termination and forfeiture of funds:
- Operating multiple accounts.
- Registering with false or incorrect information.
- Attempting to gain bonus advantages in violation of bonus terms.
- Attempting to gain an artificial advantage using automated software, bots or any other technology.
- Using the platform for money laundering or illegal activities.
- Colluding with other players to engage in fraudulent gaming.
- Attempting to hack any system or software on the platform.
- Operating an account on behalf of a third party.
Privacy and Data Protection
ookww places the highest importance on protecting users' personal information. Our platform uses full SSL encryption, which keeps all your data and financial transactions secure.
To learn more about how your personal information is collected, stored and used, please read our Privacy Policy.
8.1 Purpose of Data Collection
- Account verification and management.
- Processing financial transactions.
- Fraud prevention and security.
- Providing customer service.
- Meeting legal obligations.
Responsible Gaming
ookww believes gaming should be an enjoyable activity. We are firmly committed to responsible gaming and actively work to prevent problematic gaming behaviour.
9.1 Self-Regulation Tools
ookww provides the following self-regulation tools:
- Deposit Limits: Set daily, weekly or monthly deposit limits.
- Session Limits: Limit the duration of each gaming session.
- Self-Exclusion: Exclude yourself from the platform for a set period.
- Reality Check: Reminders about your play time and amounts at regular intervals.
9.2 Get Help
If you feel that gaming is getting out of your control, contact our 24/7 live chat support immediately or visit our Responsible Gaming page.
For users aged 21 and above only. Gaming is for entertainment — play responsibly.
Intellectual Property Rights
All content on the ookww website — logos, design, text, graphics, software and other elements — is the exclusive property of ookww and is protected by applicable copyright law.
Users may not copy, reproduce, distribute or commercially use any content without prior written permission from ookww. Any unauthorized use of content on the platform may result in legal action.
Limitation of Liability
11.1 Service Availability
ookww is committed to providing services as a reliable and secure platform. However, services may temporarily be unavailable due to technical maintenance, internet issues or other unavoidable reasons.
11.2 User Responsibility
It is your responsibility to ensure the security of your own internet connection, device and software. ookww is not liable for any loss caused by external factors or by the user's own negligence.
11.3 Third-Party Services
ookww uses the services of third-party game providers and payment processors. ookww is not directly responsible for the operations or service quality of these third parties, however we always strive to work with reputable partners.
Account Suspension and Closure
12.1 Closure by ookww
ookww may suspend or close an account without notice in the following circumstances:
- Violation of these terms and conditions.
- Fraudulent or illegal activity.
- Providing false information.
- Operating multiple accounts.
- Bonus abuse.
12.2 Closure by the User
Any player may request to close their account at any time. All valid funds should be withdrawn before closing the account. Self-exclusion requests are generally processed within 24 hours.
Changes to Terms and Conditions
ookww reserves the right to change, amend or update these terms and conditions at any time. For significant changes, ookww will endeavour to notify users via email or through the platform.
Continuing to use the platform after any changes will be considered as your acceptance of the revised terms and conditions. It is therefore recommended that you review this page regularly.
Contact Us
If you have any questions or complaints regarding these terms and conditions, please contact our support team:
- Email: [email protected]
- Live Chat: Support available in Bengali 24/7
Our customer service team is at your service seven days a week, twenty-four hours a day, in accordance with Bangladesh Standard Time (BST).
For more information, please visit our FAQ, Privacy Policy and Responsible Gaming pages.